Operate

Managed IT services

Your complete IT department for a predictable monthly fee: a bilingual help desk, proactive monitoring, security and backups, so your team can focus on the business.

What we deliver

Bilingual help desk

Support in English and Spanish by phone, email and chat, during your business hours on Central Time.

Monitoring and maintenance

Around-the-clock monitoring of servers, devices and critical services, with patching handled for you.

Device and user management

Laptops, phones and accounts set up, secured and retired consistently with Microsoft Intune and similar tools.

Microsoft 365 and Google Workspace

Licensing, email, file sharing and collaboration managed and kept secure.

Backups and business continuity

Tested backups and a recovery plan for when hardware fails or ransomware strikes.

Vendor and license management

One point of contact for your internet providers, software vendors and renewals.

A good fit if you…

Based in El Salvador and Dallas–Fort Worth, Texas, serving organizations throughout the Americas.

  • Have 10 to 250 employees and no full IT team
  • Depend on one person who "knows the computers"
  • Want predictable IT costs instead of surprise invoices
  • Operate offices in more than one country

Frequently asked questions

What does "managed IT" include?

Help desk, monitoring, patching, security tools, backups and administration of your devices and cloud services, for a fixed monthly fee per user or device.

Do you offer on-site support?

Remote support covers most needs. On-site support is available in El Salvador and the Dallas–Fort Worth area.

What happens with our existing IT provider?

We plan the transition with you, document everything, and take over gradually so nothing falls through the cracks.

Ready to secure, automate and modernize?

Start with a free 30-minute consultation. We reply within one business day, in English or Spanish.

Schedule a Consultation